Privacy Policy
Welcome to Nilkanth Medico Private Limited
Nilkanth Medico Private Limited ("Company", "we", "our", or "us") is committed to protecting the privacy of hospitals, healthcare professionals, patients, and all users of our Hospital Management Software ("HOMS"), websites, mobile applications, and related healthcare services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Hospital Management System, Laboratory Information System (LIS), Pharmacy Management, OPD/IPD Management, Billing, ABDM Integration, Patient Portal, Mobile Applications, and other healthcare software solutions.
By accessing or using our services, you agree to this Privacy Policy.
Company Information
Company Name: Nilkanth Medico Private Limited
Email: nilkanthmedico@gmail.com
Website: https://nilkanthmedico.com
(Replace with your official website URL)
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- Gender
- Address
- Government Identification (where required)
- Emergency Contact Details
Medical Information
- Patient Medical History
- Prescriptions
- Diagnosis
- Laboratory Reports
- Radiology Reports
- Clinical Notes
- Allergies
- Vaccination Records
- Insurance Details
Hospital Information
- Hospital Name
- Facility Details
- Doctor Information
- Staff Information
- Department Details
Technical Information
- IP Address
- Browser Information
- Device Information
- Operating System
- Login Activity
- Cookies
- Usage Statistics
- Error Logs
How We Collect Information
We collect information when you:
- Register an account
- Use our Hospital Management Software
- Visit our website
- Use our mobile application
- Contact customer support
- Upload medical records
- Use ABDM-related services
- Access patient portals
- Use laboratory or pharmacy modules
How We Use Your Information
Your information may be used to:
- Provide Hospital Management Software services
- Manage patient records
- Schedule appointments
- Generate medical reports
- Process billing and payments
- Integrate with ABDM services
- Improve our software
- Provide customer support
- Ensure system security
- Comply with legal obligations
ABDM Integration
Where applicable, Nilkanth Medico Private Limited integrates with the Ayushman Bharat Digital Mission (ABDM).
During ABDM transactions, required information may be securely exchanged with authorized ABDM systems in accordance with Government of India guidelines.
We only process information necessary to provide ABDM-related healthcare services.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Users may disable cookies through browser settings.
Information Sharing
We do not sell your personal information.
Information may be shared only with:
- Hospitals using our software
- Healthcare professionals
- Government authorities where legally required
- ABDM-authorized systems
- Payment service providers
- Cloud hosting providers
- Technical support partners under confidentiality obligations
Data Security
We implement industry-standard security measures including:
- SSL/TLS Encryption
- Secure Authentication
- Role-Based Access Control
- Password Encryption
- Secure Cloud Infrastructure
- Regular Security Monitoring
- Database Backup
- Audit Logs
Although we take reasonable precautions, no electronic system can guarantee 100% security.
Data Retention
We retain information only as long as necessary:
- To provide healthcare services
- To comply with legal obligations
- To resolve disputes
- To maintain medical records as required by applicable laws
User Rights
You may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
- Request a copy of your information
- Raise complaints regarding privacy
Third-Party Services
Our platform may integrate with:
- ABDM Services
- SMS Providers
- Email Providers
- Payment Gateways
- Cloud Hosting Providers
- WhatsApp Communication Services
These services operate under their own privacy policies.
Children's Privacy
Our services are intended for healthcare purposes.
Where services involve minors, information is processed through parents, guardians, hospitals, or authorized healthcare providers.
Changes to This Privacy Policy
Nilkanth Medico Private Limited reserves the right to modify this Privacy Policy at any time.
Updated versions will be published on our official website.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Nilkanth Medico Private Limited
Email: nilkanthmedico@gmail.com
Website: https://nilkanthmedico.com