Automatic WhatsApp Text Message - Module
Smart WhatsApp Communication Integrated with Hospital Software Connect your hospital management software with WhatsApp and automate important patient and doctor communications directly from your hospital workflows.
Nilkanth Medico HOMS can trigger configured WhatsApp messages automatically based on events such as OPD visits, IPD admissions, discharges, payments, appointments, referrals, follow-ups, and special occasions.
- Event-Based Automation
- Patient & Doctor Communication
- Ready-to-Use Message Templates
- Dynamic Patient Information
- Appointment Automation
- Admission & Discharge Automation
- Payment Notifications
- Referring Doctor Engagement
- Personalized Communication
- Message Delivery Tracking
- Centralized WhatsApp Management
- WhatsApp Message History
- Patient-Wise Message History
- Doctor-Wise Message History
- Appointment Message Report
- OPD Message Report
- IPD Message Report
- Payment Notification Report
- Admission Notification Report
- Discharge Notification Report
- Referring Doctor Message Report
- Delivered Message Report
- Failed Message Report
- Pending Message Report
- Template-Wise Message Report
- Date-Wise Message Report
- Communication Activity Log
Key Advantages & Capabilities of Automatic WhatsApp Messaging Module
This helps hospitals reduce manual communication, improve patient engagement, keep referring doctors informed, and provide timely updates throughout the patient journey.
Event-Based Automation
Trigger WhatsApp messages automatically when predefined events occur in the hospital
Patient & Doctor Communication
Send different messages to patients, under-care doctors, hospital doctors, and referring
Ready-to-Use Message Templates
Create and manage message templates for different hospital workflows.
Frequently asked questions
Yes. Configured hospital events can trigger WhatsApp messages automatically through the connected WhatsApp integration.
Yes. Separate templates and automation rules can be configured for patients, referring doctors, under-care doctors, and other supported recipients.
Yes. Appointment confirmation and reminder messages can be configured according to the hospital's workflow.
Yes. Configured IPD admission, room transfer, billing, deposit, and discharge events can trigger WhatsApp notifications.
Yes. OPD and IPD payment-related notifications can be configured for patients and, where required, referring doctors.
Yes. Configured workflows can send relevant OPD, IPD, payment, follow-up, and discharge notifications to referring doctors.
Yes. Message templates can be configured according to the hospital's communication requirements and the applicable WhatsApp messaging rules.
Yes. Patient and referring-doctor birthday and anniversary messages can be configured as automated communication workflows.
Where supported by the connected WhatsApp integration, message delivery status can be tracked through available delivery states.
Yes. The automation module can be connected with relevant OPD, IPD, Appointment, Billing, Patient, and Doctor workflows.
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